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Re: I can't use beta-2 anymore, and beta-3 crashes me... help!

To: REALbasic Betas <realbasic-betas at lists dot realsoftware dot com>
Subject: Re: I can't use beta-2 anymore, and beta-3 crashes me... help!
From: "Joseph J. Strout" <joe at realsoftware dot com>
Date: Mon, 22 Jan 2001 07:44:00 -0800
At 9:02 AM -0600 1/22/01, Virtual1 wrote:

It CAN get worse. I downloaded B3 and tried it, but it crashes me to macsbug regularly. I loaded B2 back up, but it uses a different temp SN than B3 does, and the only SN on the web page is for B3, so I'm SOL.

If you don't report the problem you're having with B3 in great detail and very very *soon*, you will be SOL for the long term. It's important that everyone understand this: we are in beta because we are very close to a release. B3 could be the last one, which we are about to ship, for all you know (it's not, but it could have been!).

So if you have a problem with it, you MUST work with us to get it fixed, rather than worry about whether you can go back to an older beta! Otherwise all the betas will expire and you'll be stuck with a final release on a nice shiny CD that doesn't work for you.

Yes, there will be a free 3.1 update but we'd really like to make 3.0 work well for everyone if possible. So please, help us help you!

Thanks,
- Joe

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|    Joseph J. Strout           REAL Software, Inc.                |
|    joe at realsoftware dot com       http://www.strout.net              |
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