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Signal to Noise Ratio

To: REALbasic Betas <realbasic-betas at lists dot realsoftware dot com>
Subject: Signal to Noise Ratio
From: Lorin Rivers <lrivers at realsoftware dot com>
Date: Wed, 30 Oct 2002 10:34:21 -0600
The Beta list is an incredibly valuable resource for users of REALbasic and
frankly, to REAL Software. I'm asking for YOUR help to keep it that way.


It's important that we all use the list for its intended purpose: discussing
the theory and practice of using REALbasic prereleases and matters closely
related to that. Remember, the Beta list is not the Expert list. If you have
a topic that's not DIRECTLY related to the current prerelease, it's for the
NUG not the Beta list

I've been getting requests from readers to do something about the noise on
the list. However, the most effective way for the list to stay focused is
for everyone to work together to ensure that. I think the most powerful
corrective force is peer pressure. If there's a thread that is veering
wildly off-topic, send private emails to people asking them to take it
off-list. Work with us to police the list so that everyone gets the maximum
enjoyment.

When you are about to send a response to the list, ask yourself some
questions:

Is this about the current prerelease?

Is this something that needs to be shared with the entire group?

Is it perhaps something that would be more effective delivered privately
(most email programs have a "reply to sender" option)?

Is it something that has to do with an administrative issue (there's a list
mom <mailto:listmom at realsoftware dot com>)?

Is it a question for someone at REAL software (find a list of contacts for
various issues here: <http://www.realbasic.com/corporate/departments.html>)?

Finally, remember that, with few exceptions, everyone was a newbie once and
there are few truly dumb questions.

Thanks for helping make REALbasic great!
-- 
Lorin Rivers                      mailto:lrivers at realsoftware dot com
Vice President of Marketing       512.328.REAL (7325) x712 v
REAL Software                     512.328.7372 f
1705 South Capital of Texas Hwy.  http://www.realsoftware.com
Suite 310                         REALbasic: the powerful, easy-to-use
Austin, Texas 78746               tool for creating your own software
                                  for Macintosh, Mac OS X, and Windows.


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