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Re: Bug reporting

To: REALbasic Betas <realbasic-betas at lists dot realsoftware dot com>
Subject: Re: Bug reporting
From: David Grogono <dave at realsoftware dot com>
Date: Thu, 28 Nov 2002 12:50:22 -0600
on 11/28/02 11:25 AM, Daniel Berlinger at daniel at circumtech dot com wrote:

> I've said it before and I'll say it again... bug reporting needs to be
> integrated into the IDE.

In this latest alpha there is a menu item that takes you directly to the
feedback webpage.  Not exactly what you're asking for, but it makes things
easier than they were.

> Another example of this is the assertions. You'd get a lot more information if
> you'd make it possible to report them directly.

Failed assertions generally happen it builn apps, not the IDE so the IDE
doesn't have easy access to this information.

> (Please don't misunderstand, things are much improved wih the new database,
> but I think the focus is wrong. I think there's too much human effort
> involved.)

We'll continue to improve the feedback system and we'll certainly consider
your suggestions.

Regards,
-David


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