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Re: QuickTime on Windows.

To: REALbasic NUG <realbasic-nug at lists dot realsoftware dot com>
Subject: Re: QuickTime on Windows.
From: David Grogono <dave at realsoftware dot com>
Date: Tue, 30 Nov 2004 09:31:41 -0600
Delivered-to: realbasic-nug at lists dot realsoftware dot com
On 11/30/04 8:18 AM, "Lundstrom Design" <info at touchcad dot com> wrote:

> Has anybody had problems with QuickTime 6.5.2 on Windows?
> 
> I have a customer that says: "Quick time 6.5.2 dosn't find a decoder to
> your videos..".
> 
> Works fine on my machines. Any suggestions?

One possibility is that your user has a very minimal install of QuickTime.
Ask them to rerun the QT installer and choose a more extensive install
option and see if that solves the problem.

-David

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