Worse case send a new serial number. Refund should be out of the
question for something that looks so much like a scam. If the user is
willing to scam you on this, there is no much harm in sending a second
serial number since it's likely he will pirate your app no matter what
unfortunately
On Thu, 31 Mar 2005 05:39:34 +0200, Stefan Pantke <seaside dot ki at mac dot
com> wrote:
> I have an app, which up to this moment of time, forced no registered
> user to send an error report.
>
> Now, I have someone, who told me, that a registration number is not
> accepted. I verified it on several systems: OK. I downloaded the
> shipping app and verified again: OK.
>
> What to do now? What do YOU do?
>
> Refund immediately? How big is the number of people who try to get
> a cheap serial number by a refund?
>
> And BTW: How about a (anonymized by using MD5 digests, e.g.) central
> database for the RB community, which might be used to catch such people
> ;-)
>
> Kinds
>
> _______________________________________________
> Unsubscribe or switch delivery mode:
> <http://www.realsoftware.com/support/listmanager/>
>
> Search the archives of this list here:
> <http://support.realsoftware.com/listarchives/lists.html>
>
_______________________________________________
Unsubscribe or switch delivery mode:
<http://www.realsoftware.com/support/listmanager/>
Search the archives of this list here:
<http://support.realsoftware.com/listarchives/lists.html>
|