Re: How to handle people, who tell that something breaks

realbasic-nug

Re: How to handle people, who tell that something breaks

from Stefan Pantke

To:	REALbasic NUG <realbasic-nug at lists dot realsoftware dot com>
Subject:	Re: How to handle people, who tell that something breaks
From:	Stefan Pantke <seaside dot ki at mac dot com>
Date:	Thu, 31 Mar 2005 13:54:35 +0200
Delivered-to:	realbasic-nug at lists dot realsoftware dot com
References:	<1d3b496034e9b16b18a15647718b20c7 at mac dot com> <9e4a5ebe68aab267bb3c8c3e094e707f at Mere-Mortal-Software dot com>


Am 31. Mrz 2005 um 09:52 schrieb Dave Batton:

Stefan,

Now, I have someone, who told me, that a registration number is not
accepted. I verified it on several systems: OK. I downloaded the
shipping app and verified again: OK.

What to do now? What do YOU do?


        I've had this before.

In fact, I asked for a system profile, a feature build in theapplication.

But I didn't received it.

If I had bought an app, I would do everything needed to support thesupport,

since I need something working...


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How to handle people, who tell that something breaks, Stefan Pantke Re: How to handle people, who tell that something breaks, Stefan Pantke Re: How to handle people, who tell that something breaks, Mathieu Langlois Re: How to handle people, who tell that something breaks, Keith Hutchison serial number usability (was Re: How to handle people, who tell that something breaks), Andy Dent Re: How to handle people, who tell that something breaks, Christian Miller Re: How to handle people, who tell that something breaks, Paul Levine Re: How to handle people, who tell that something breaks, Dave Batton Re: How to handle people, who tell that something breaks, Stefan Pantke Re: How to handle people, who tell that something breaks, Stefan Pantke <= Re: How to handle people, who tell that something breaks, Troy Rollins Re: How to handle people, who tell that something breaks, Corey Redlien

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