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Re: OLR trouble

To: REALbasic NUG <realbasic-nug at lists dot realsoftware dot com>
Subject: Re: OLR trouble
From: Ken Jordan <jordan at digi-net dot com>
Date: Wed, 31 Aug 2005 12:22:35 -0400
Delivered-to: realbasic-nug at lists dot realsoftware dot com
References: <BF3A9E91 dot 18C32%sean at rulessoftware dot com> <0D5B72E8-4EA6-44C2-B621-894AD6B4520A at shaw dot ca>
I am experiencing the same problem with the OLR - nothing but a rectangular white box. I also use two monitors and had the OLR on the second monitor, but do not recall any time when RB has run without both monitors present.

I first encountered the problem the first time running RB after installing the last OS X (3.9) security update. I inadvertently clicked 'restart' without first shutting down RB (probably not the smartest move :-) ). Since that restart selecting OLR from the Help menu 'appears' to do nothing (no LR window), but the Window menu item show 'Language Reference' as the active window. The RB icon in the dock must be clicked to get the 'blank white box' to show up.

Removing the preference files has had no effect. I completely removed RB and the preference files, re-installed RB and started it up - the LR was back! - but only for that run. The next time RB was started (and since) it was back to the white box situation. I have not been able to find any way to get the LR back permanently, so I've just been viewing it either in Safari or on the Windows box. Haven't filed a bug report because I'm not exactly sure what the cause of the problem is. Doesn't matter if I'm using the R2 build or R3beta build, still no LR. Is there perhaps data stored somewhere other than in preferences or in the RB directory that has been corrupted? Does anyone have any idea(s) how to get the LR back for more than one RB session?

TIA,
Ken

Terry Ford wrote:


On 30-Aug-05, at 9:38 PM, Sean Arney wrote:

I was going to add this to Brian’s HTML viewer thread but it seemed to
warrant a new one. My OLR opens as a blank page now since I originally
opened it and moved it to a second monitor. All was well until I went on a trip and had only a powerbook display (assuming it is lodged into the 2nd
monitors location) – then it wouldn’t show at all. At some point, it
opened underneath my RB window, only it is empty and has opened ‘empty’
(white screen) ever since. I figure if I toss my prefs it’ll jog back into the main screen, but I don’t want to loose my other settings. Lazy again, I
know, but any ideas of how to get it back without trashing the prefs?


Nope. There aren't that many preferences and most are XML files that you can copy elsewhere to save. If they aren't in your preferences folder, the app won't see them. Either way, you are responsible for restoring them if needed.

My advice. Toss them and re-set what you must the next time you run RB.

Terry


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